This Privacy Policy sets out how Ruby Mechanical (referred to as "the Company", "We", "Us", or "Our") collects, uses, discloses, and safeguards your personal information when you interact with our services, website, or advertisements. This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as applicable Ontario privacy legislation. By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

Capitalized terms used throughout this Privacy Policy carry the specific meanings defined in this section. These definitions apply whether terms appear in singular or plural form.

1.2 Definitions

For the purposes of this Privacy Policy, the following terms are defined as:

Company: refers to Ruby Mechanical, located and operating in Ontario, Canada. References to "We", "Us", or "Our" throughout this document refer to the Company.

Device: any electronic device capable of accessing our Service, including but not limited to desktop computers, laptops, mobile phones, and tablets.

Personal Information: any information about an identifiable individual, as defined under PIPEDA, that can be used to distinguish or trace a person's identity, either alone or in combination with other information.

Service: refers to the Company's website, mobile application, advertisements, or any other platform through which the Company operates.

Service Provider: any individual or organization engaged by the Company to process personal information on its behalf, including companies that facilitate, operate, or analyze the Service.

Usage Data: information gathered automatically through interaction with the Service, such as session duration, pages visited, browser type, and IP address.

You: the individual or legal entity accessing or using the Service, including anyone acting on behalf of such an entity.

2. Collection and Use of Personal Information

2.1 Categories of Personal Information Collected

When you interact with our Service, we may request or collect the following types of personally identifiable information:

Full name

Email address

Telephone number

Location details, including civic address, city, province, or postal code

Other information voluntarily submitted, such as personal preferences, project requirements, or inquiries

2.2 Purposes for Collecting Personal Information

The Company collects and uses personal information only for the purposes identified at or before the time of collection, consistent with the principles under PIPEDA. These purposes include:

Delivering and maintaining our Service, and monitoring its performance and functionality.

Managing your account or registration, and providing access to features available to registered users.

Fulfilling contractual obligations related to services you have requested, purchased, or inquired about.

Communicating with you by telephone, email, text message, or other electronic means regarding your account, service updates, security notices, or related matters.

Sending promotional content, offers, or service-related information, provided you have not withdrawn your consent to receive such communications.

Responding to and resolving your inquiries, requests, and support needs.

Supporting business transactions, including mergers, acquisitions, reorganizations, or asset transfers, where personal information may form part of the transferred assets.

Conducting internal analysis, identifying usage patterns, assessing the effectiveness of marketing efforts, and improving our overall Service.

2.3 Disclosure of Personal Information

We may share your personal information only in the circumstances described below, and only to the extent necessary:

With Service Providers retained to assist in operating or analyzing the Service, who are bound by confidentiality obligations.

In connection with a business transfer, merger, sale of assets, financing arrangement, or acquisition, where such information is among the assets involved.

With your explicit, informed consent for any other purpose not described in this Policy.

Where required by law, court order, or request from a Canadian government or regulatory authority with lawful jurisdiction.

3. Retention of Personal Information

We retain personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, or as required by Canadian federal or Ontario provincial law. When personal information is no longer required, it will be securely destroyed, erased, or rendered anonymous in accordance with our data retention practices.

Usage Data collected for internal analysis may be retained for a longer period where it is used in aggregate or de-identified form and does not permit identification of any individual.

4. Transfer of Personal Information

Your personal information may be processed or stored at the Company's primary place of business in Ontario, Canada, or at the facilities of our Service Providers, which may be located in other provinces or countries. Where information is transferred outside Canada, we take reasonable steps to ensure it receives a comparable level of protection to that afforded under PIPEDA.

By using our Service and providing your personal information, you consent to such transfers. We will not transfer your personal information to a jurisdiction that does not offer adequate privacy protections without first implementing safeguards appropriate to the sensitivity of the information.

5. Disclosure Under Legal Authority

5.1 Law Enforcement and Regulatory Requests

The Company may be legally required to disclose personal information in response to a valid court order, subpoena, warrant, or formal request from a Canadian law enforcement authority or regulatory body. We will disclose only the information that is required by the specific legal obligation.

5.2 Other Lawful Grounds for Disclosure

We may also disclose personal information where we believe in good faith that disclosure is necessary to:

Comply with a legal or regulatory obligation under Canadian or Ontario law.

Protect and assert the lawful rights or property of the Company.

Investigate or address suspected unlawful conduct or violations of our terms of service.

Protect the safety of users of the Service, our personnel, or members of the public.

Defend against legal liability or respond to legal proceedings.

6. Security of Personal Information

The security of your personal information is a priority for us. We implement and maintain appropriate technical and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, loss, or misuse. These measures are consistent with the sensitivity of the information and the recognized standards for safeguarding personal information in Canada.

Notwithstanding the foregoing, no method of data transmission over the Internet or electronic storage system is entirely secure. We cannot guarantee the absolute security of your personal information, and you provide it at your own risk. In the event of a security breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.

7. Third-Party Links and Websites

Our Service may include links to external websites or platforms that are not owned or controlled by the Company. We are not responsible for the privacy practices, terms, or content of any third-party site. We encourage you to review the privacy policies of any external websites you visit before submitting personal information to them.

8. Your Privacy Rights

As an individual in Ontario, Canada, you have the following rights with respect to your personal information held by the Company:

The right to request access to the personal information we hold about you.

The right to request corrections to inaccurate or incomplete personal information.

The right to withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual limitations.

The right to be informed of the existence, use, and disclosure of your personal information upon written request.

To exercise any of the above rights, please contact our Privacy Officer using the contact information provided at the end of this policy. We will respond to requests within a reasonable timeframe and in accordance with applicable law.

9. Amendments to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the nature of our Service. When material changes are made, we will update the effective date at the top of this Policy and post the revised version in a reasonably accessible location.

We encourage you to review this Privacy Policy periodically to remain informed of how we are protecting your personal information. Continued use of the Service following the posting of any amendments constitutes your acceptance of the revised terms.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact our Privacy Officer at:

Ruby Mechanical

Phone: 613-913-9878

Email: [email protected]

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights under PIPEDA have not been respected.